• Terms and Conditions


      Please read these Terms and Conditions carefully before using the site www.gallerymaestro.com. By using the online store on the website, www.gallerymaestro.com you declare that you accept and agree to these terms.

      These General Terms and Conditions represent an agreement between you (as users and / or visitors) and Gallery Maestro Ltd. UIC: 130996722, with commercial address of registration: Sofia 1000, 37 Tsar Samuil Str., with manager Raina Todorova Kostova, and aim to regulate the conditions under which Gallery Maestro Ltd. offers the products and services provided on or through www.gallerymaestro.com

      The Services are offered only if these General Terms and Conditions are accepted. If you do not agree to these terms - please do not use www.gallerymaestro.com

      Users under the age of 16 must have the explicit consent of a parent / guardian to use the services.


      For the purposes of these General Terms and Conditions, the following terms are used with the following meaning:

      • "USER" is any person who uses any of the services on the site www.gallerymaestro.com, only for personal non-commercial use, provided that he respects and complies with all copyrights and relevant designations.
      • "SERVICE / s" of the site includes access to the information resources / data of the site provided through a web browser;
      • "PRODUCT (s)", "WORK OF ART (s)" are the works of art offered for sale - paintings, sculptures and icons presented on the website;
      • "PARTNER" is any person with whom Gallery Maestro Ltd. is in a contractual relationship, who has the right to provide additional information about their services to users of the site.
      • "MALICIOUS THIRD PARTY ATTACKS" - actions or omissions of third parties that violate the rules of Internet ethics, including, but not limited to, DoS (Denial of Service), intrusion into the server, deface, data theft, etc.
      • "PROCESSING OF PERSONAL DATA" - operation or operations performed by automatic or non-automatic means such as: collection, recording, organizing, storing, blocking, deleting or destroying data about users of services from the site.


      Gallery Maestro Ltd. collects and processes personal data of the users of the website in strict compliance with the provisions of Regulation 2016/679 of the European Parliament and of the World of April 27, 2016. Gallery Maestro Ltd. makes all necessary efforts to protect the personal data of users of the site against improper processing. Technical and organizational measures have been taken to protect personal data, which provide a level of protection commensurate with the risks associated with the processing and the nature of the data to be protected. For more information about our Privacy Policy, please visit the following link: https://www.gallerymaestro.com/en/privacy-policy


      • Users are not allowed to generate too much traffic to the website.
      • Users are not allowed to disable or disrupt the functionality of the website and to carry out malicious attacks.
      • The type and specifics of the possibilities for using the website can be changed unilaterally, at the discretion of Gallery Maestro Ltd.
      • All users receive the right to use the services of the site only for personal / non-commercial purposes in compliance with applicable law and the requirements set out in these General Terms.
      • The content of the website is determined by Gallery Maestro Ltd. and also has the right at any time to change the content of your site, at its discretion to add and / or remove sections and / or materials.
      • Access to the site may be temporarily suspended or restricted in order to maintain the site or introduce new services. Due to the nature of the Internet, uninterrupted access cannot be guaranteed.
      • The site www.gallerymaestro.com may provide the collected statistical information on the site traffic to advertisers / advertising agencies that keep statistics on clicks and other actions of users on their advertising banners and links, to compile internal statistics, as well as for the purposes of direct marketing.
      • The site www.gallerymaestro.com has the right to install on the computers of a user cookies - small text files that are saved by the website via the Internet server on the user's hard drive and allow the recovery of user information, identifying him and tracking his actions. Cookies are used in order to optimize and ensure full and quality use of the site's functionality. More information about our Cookie Policy can be found at address.
      • By accepting these General Terms, the User agrees to the processing of cookies and other technologies for the purposes of direct marketing without profiling - non-targeted banner advertising. The user has the right to object to the processing of his personal data for the purposes of direct marketing by sending a written message to www.gallerymaestro.com to the following address or contact email: gallerymaestro@gmail.com
      • Sending information about changes in the General Terms of Use of the site is not considered direct marketing.


      The page www.gallerymaestro.com presents paintings, sculptors and icons by various authors. Each work represented on the site is accompanied by a price and main characteristics - author, size, with or without a frame, technique and material. Gallery Maestro Ltd. has the right at any time and without notice to make changes in the published works, services and prices. It is possible that some of the information published on the site refers to works that are not available and are not currently available. Gallery Maestro Ltd. is not responsible for technical errors in the presentation of works.

      VI. COLORS

      Due to differences in the monitors and their settings, the actual colors and textures on the surfaces of the works may differ slightly from those in the photos.

      VII. ORDER

      The users conclude a contract for purchase and sale of the works offered by Gallery Mastro Ltd.

      In the absence of availability of a product Gallery Mastro Ltd. reserves the right to cancel the order.

      After selecting one or more works offered on the website of Gallery Mastro Ltd., the User must add them to his list of goods for purchase.

      It is necessary for the User to provide data for the delivery and to choose a method of payment of the price, after which to confirm his order.

      When placing an order, the User receives a confirmation by e-mail that his order has been accepted, as well as a phone call from our confirmation assistant.

      The paintings are available with or without a frame, as shown on the site.

      The price of the painting does not include the frame, it is a compliment from Gallery Maestro Ltd.

      If the User wishes to receive a picture without a frame, he must state this in writing.

      For orders and specification of order details please contact us at the phone number in the Contacts section.


      All prices listed on the site are in BGN.

      The prices of the works of art include VAT, in the cases where its accrual is envisaged.

      Gallery Maestro Ltd. has the right to change prices at its discretion and at any time without prior notice to users. The user is obliged to pay the price that was current at the time of placing the order. In case of technical errors in the publication of the prices of the works on the site, Gallery Maestro Ltd. has the right to refuse the execution of the order and does not owe compensation in any way to the User.

      In case of reduction of the prices, the reduced prices are announced, as the new price is placed next to the old one, which is crossed out.


      The user pays for the ordered works to the courier with cash on delivery at the time of their delivery.

      It is the right of the User to open the shipment in the presence of the courier and to be convinced of its good condition before paying the amount due on the bill of lading.

      If the User notices violations in the integrity of the transport packaging, they must be described in a report by the representative of the courier company.

      The buyer is obliged upon receipt of the work by a courier or employee of the company, to immediately confirm that it corresponds to what he ordered.

      If as a result of the transportation there are damages to the product and they are not registered in writing, Gallery Maestro Ltd. will not be able to recognize the claim.


      The user has the right to refuse one or more of the ordered products within 14 days of receipt of the order in case the product is in the form in which it is delivered, in its original packaging, without traces of use or violation of trade type of product, in accordance with the provisions of Art. 55 of Bulgarian Consumer Protection Act , except in the cases of Art. 57 item 3 of the Bulgarian Consumer Protection Act, namely for delivery of goods made to order of the consumer or according to his individual requirements.

      In order to exercise his right of withdrawal, the user must notify Gallery Maestro Ltd. indicating name, mailing address, telephone number and e-mail address, as well as his decision to withdraw from the contract with an unambiguous application, which should be sent to e-mail: gallerymaestro@gmail.com

      In case of withdrawal from the contract, the transport costs for returning the goods are at the expense of the consumer.

      Gallery Maestro Ltd. refunds only to a bank account specified by the user within      14 days of receiving back the product.

      Gallery Maestro Ltd. has the right to postpone the refund until the product is returned.

      The user should send to Gallery Maestro Ltd. the work no later than 14 days from the day on which he received it.

      The product must be returned in its original packaging in its entirety, complete and without damage.


      The site www.gallerymaestro.com contains special links (links, hyperlinks) to other websites maintained by third parties. The site is not responsible for the legality, completeness, accuracy and timeliness of the content of information resources of third parties to which electronic links from this site point, nor for the legality of the activities of these third parties.


      All texts, photos, audio / video materials, logos, graphics, captions and other resources uploaded on the site are subject to copyright under Bulgarian and world law - the Law on Copyright and Related Rights and the Code of Private International Law. as well as EU Copyright Regulations. Their copying, sharing, reproduction, distribution, broadcasting, transmission, modification or use in any other way, leads to copyright infringement and is subject to prosecution and the infringers are criminally liable within the meaning of the Criminal Code of the Republic of Bulgaria.

      The materials on this Site may not be altered in any way, nor may they be copied, publicly distributed or distributed for any public or commercial purpose.

      When purchasing a product subject to copyright and / or patent rights, www.gallerymaestro.com does not provide any additional rights for use and distribution.


      • Gallery Maestro Ltd. is not responsible for the subjective perceptions and interpretation of the accuracy, completeness and usefulness of the information resources on the site.
      • Gallery Maestro Ltd. is not responsible for the information (including its completeness and accuracy) contained in sites to which this site contains links.
      • Gallery Maestro Ltd. is entitled to compensation for all damages, costs and claims of third parties, which are a consequence of violation of these general conditions and / or unregulated use of the services on the site.
      • Gallery Maestro Ltd. is not responsible for any damages suffered by the user as a result of force majeure or those that are beyond his control and cannot be avoided - such as temporary interruption of access to the website due to technical reasons and other.


      All disputes arising out of or relating to these General Terms and Conditions, including disputes arising out of or relating to their interpretation, invalidity, performance or termination, as well as disputes for filling in gaps in the General Terms and Conditions or adapting them to new circumstances, will be resolved by understanding and mutual concessions.

      In the event that no agreement can be reached that satisfies the parties to the dispute, and according to Article 181n, paragraph 4 of the Consumer Protection Act, you can use the following electronic link to the

      CPC or the online dispute resolution platform (platform for ODR) within the European Union: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage

      Alternative dispute resolution (ADR) between consumers and traders is an out-of-court conciliation procedure on a voluntary basis.

      The Joint Conciliation Commissions assist in reaching an agreement between consumers and traders in disputes over contracts for the sale of goods and the provision of services.

      If you are not satisfied with any of the elements of the site www.gallerymaestro.com or do not agree with the clause / s of these Terms and Conditions - you should stop using www.gallerymaestro.com

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